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Terms & Conditions

"Terms and condition
Last updated: Aug 2, 2023 10:19:42 am

DEFINITIONS



By “Seller” we mean the website owner who received the order.

The term “Buyer” refers to the person or entity placing an order.



Goods or services refer to the products that the buyer has ordered from the seller.





PAYMENT



All payments are due upon completion of the order. If payment is not received or the payment method is declined, orders for the products will not be placed and items will not be shipped. Due to non-payment, the buyer loses ownership of the item. We accept major credit cards including Visa, Mastercard and American Express. We also accept Paypal as a payment method.



SHIPPING TERMS



Shipping costs will be paid by the buyer according to the amount charged by the seller at the time of purchase. If an item is lost in transit, the buyer will be reimbursed by the seller for the total cost of the item including shipping. For international shipping or urgent orders, shipping costs may increase. If an item is damaged in transit, the seller assumes no liability. The Seller will take all reasonable measures to ensure protection against loss, damage or destruction of the services or materials provided to the Buyer.



REFUND/RETURN POLICY



Within 30 days of receiving the items, you are entitled to a refund or re-notification from the buyer to the seller. Buyers must contact the seller via email: support@by-olivias.com or via the “Contact Us” page on the website. The shipping costs incurred for returning the goods are borne by the buyer.



CANCEL



An order can be canceled up to 24 hours after the order was placed. Once the order has been processed, the buyer is responsible for payment.



COMPLAIN



Any item or seller complaints should be directed to our support team. Please send an email to: support@by-olivias.com. There is no guarantee of a solution. Each case is examined individually and the seller is contacted.



JURIDICAL



Seller is not responsible for any health or safety concerns after Buyer receives the goods or services. The seller assumes no liability for damage caused to the items purchased by the buyer. Any dispute arising from the use of this website is subject to the laws of the state in which the website owner is located.



These payment terms can be changed at any time.



By using this website and placing an order, you agree to these payment terms.

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